Water Heater Relief Valve Leak

JSJ S.

Yelp

Tuesday night my wife noticed water had soaked the wooden base under our water heater in the garage. We could see water trails going down the side of the tank but it didn't seem like water was actively flowing. Having experiencing a flood from our last water heater 18 years ago, I figured it would not be a good idea to wait, and started calling around the next morning. One person I spoke to with very good Yelp reviews told me how old the water heater was (from the serial number) and that I was right not to wait to replace it. He wouldn't be able to get to me for a couple of days, though. He also told me to expect to pay $1300-$1500 to have it done (!). I saw Best Quality's listing in Yelp along with a few others, including the company I'd used last time. I phoned two others and hit the "Get Quote" button for Best Quality. Sergio got back to me within about 15 minutes, and after asking me a few questions via the Yelp messaging system, quoted me $1050 to replace the heater with another 40 gallon tank but a Bradford instead of the Rheem I had - I'd read somewhere that Bradford was considered to be better. He offered to come over at noon, a little more than 90 minutes from then. No one else seemed willing to quote me on the phone. Sergio and his assistant came over as promised, with the new water heater, and also immediately spotted a leak from the release valve on our water regulator out front. We'd had issues with water pressure before (as most of my neighbors also had - his gauge showed 150psi vs the 50-60 it should have been) and in fact this regulator was the 3rd one in the 32 years I've lived in the house. He quoted me another $350 to replace it, which was also very reasonable, and in about two hours every thing was done and working perfectly. I recommend you call Sergio for your issues. Dealing with him was a pleasure. I'l definitely be calling him again for my plumbing needs.

sspidermark

Google

Sergio from Best Quality Plumbing Services did a great job fixing a water heater leak at our home in Sylmar, CA. He arrived on time, checked the water heater, found the problem, and took care of the leak quickly. Sergio was very professional, friendly, easy to work with, and no drama at all! The service was quick and the price was very reasonable. We really appreciate how smooth and stress-free the whole experience was. We definitely recommend Sergio and Best Quality Plumbing Services 100%! We’re very happy with his work, and now we know exactly who to call whenever we have a plumbing problem. If you need a reliable and affordable plumber in Sylmar, North Hills, or anywhere around the San Fernando Valley, definitely give them a call. Great service, good prices, and a friendly plumber you can count on! ⭐⭐⭐⭐⭐

HRH ROSS

Google

Best Quality Plumbing truly is "The Best! Sergio promptly responded to an emergency contact. On Sunday morning 04/07/2024, he was at work in Simi Valley CA replacing my leaking water heater with a new, quality water heater. Not only is Sergio fast responding and very competent, but he is also "the best" when it comes to price.